Frequently Asked Questions

Frequently Asked Questions2023-03-29T00:33:53+10:00
Make Ready-to-Use Spray2024-09-01T17:19:06+10:00

How do I make Ready-to-Use spray bottle dilution from the Super Concentrate. I have received my Starter kit and am a little uncertain.

This process is quick and easy. It has been designed to be used for all our concentrate products.

Follow these steps:

At your kitchen or bathroom sink top, remove the cap from the concentrate bottle. Release the lock on the white pump that has come with the kit by holding the cap firmly and turning the spout anticlockwise.

Insert the white pump that has come with the kit to the bottle of concentrate product. Prime the pump (2 – 3 pushes) to remove the air from the pump suction tube by filling the tube with the concentrate product. This process allows  the pump to be filled with the liquid being pumped and this liquid forces all the air contained in the tube to escape out.

Fill your empty spray bottle to the Top of the Label with tap water

Then add two full pumps of super concentrate – don’t be tentative.  Be mindful NOT to add the super concentrate to the empty bottle first as you will generate foam and a wee bit of mess

Screw the trigger spray into the spray bottle

Shake the bottle twice to mix

And that’s it, couldn’t be easier

You now have Ready to Use spray to start cleaning

The bottle of Super Concentrate makes 90 bottles of ready to use cleaning product

You just reuse the spray bottle and spray trigger after you have rinsed them clean

Is your Artificial Grass Cleaner an enzymatic cleaning solution2024-08-17T13:31:57+10:00

Our Artificial Grass Cleaner is not an enzymatic cleaning solution, it is a Poly Quat Algaecide.

We formulated it to effectively cleaning of soiled synthetic grass surfaces and control moulds and algae while maintaining an excellent biodegradation profile.

The cleaning surfactant and germ killing ingredient are highly biodegradable,  with the Poly Quat component highly effectively controlling algae and moulds which are notoriously difficult to control. This material is much safer in the environment than the common alternative: “Benzalkonium Chloride” which is much more persistent in the environment.

We believe that our cleaner has found the optimum balance between safety in the
environment and an effective treatment.  Our customers tell us it is doing a fantastic job with mould and algae

Our range includes Pet Peeves Urine Cleaner and Deodoriser which is the enzyme formula.

This product combines powerful bio green cleaning agents with microbes that break down and rinse away putrid odours and stains at the source.

The Pet Peeves formula is septic safe and does not contain solvents, acids or caustic soda. Since it is not hazardous, you can use it on many surfaces. Once dried, it is safe for children and pets and is 100% biodegradable.

This eco-friendly, ready-to-use product is specially designed with your pets in mind.

Is your Neutral Floor Cleaner pH72024-08-17T11:38:37+10:00

Yes, our Earth Renewable Neutral Floor Cleaner is pH7.

By definition, the pH scale measures how acidic an object is. Objects that are not very acidic are called basic. The scale has values ranging from zero (the most acidic) to 14 (the most basic). Pure water has a pH value of 7.   Chemistry considers this value neutral—neither acidic nor basic.

As seen in this pH Scale Diagram

 

Is your Microfibre Laundry Detergent septic safe?2024-08-17T11:47:45+10:00

Could you please inform me as to whether your Microfibre Laundry Detergent is septic safe?

Our Microfibre Laundry Detergent contains no bleach, no fabric softeners, has very little scent and no softeners added in. If used as per the directions in 100:1 it will not harm the septic.
One of the main benefits of using products with readily biodegradable surfactants is this will help break up excessive amounts of oil or grease so your tank does not have to work as hard when removing them from wastewater. This can also prevent backup problems, septic odours and clogged drain fields by preventing sludge build-up in your septic tank.
Make sure that our Detergent is used in accordance with the recommended amount of product listed on the label, then there won’t be a problem.   Should you, for example, pour a litre or more (which is misuse), of the super concentrate down the septic, then this could damage to the good bacteria.
One of the biggest culprits for endangering Septic Systems are household and cleaning products.
 Is Germex alright to use in premises with a septic tank?2024-08-17T11:57:22+10:00
 Is Germex alright to use in premises with a septic tank?
Would it kill the good bacteria?
Thanks for your excellent question.  Use of Germex as per the directions in 100:1 will not harm the septic.
Do NOT pour the super concentrate directly into the septic tank.
However, if you were to use it in the super concentrated form it may could damage to the good bacteria.

Germex is a detergent and a disinfectant recommended for use in the washroom area because it contains a high level of perfumes and odour counteractants. Because of this it effectively controls toilet odours. It is very good in this application.

 

Is Earth Renewable No Rinse Sanitiser safe for children’s toys2024-08-18T02:05:41+10:00

Earth Renewable No Rinse Sanitiser is safe to use on children’s toys, (either soft or hard toy surfaces) within a child education centre setting.

When used at the recommended dilution, the product is evaluated for formula and concentration to be safe for human contact by the NSF organisation. (International Food Standards Body). It is the combination of chemical and process that will define the true risk.

Procedure within a child education centre setting.

The procedure recommended for toy washing is a 2 step process for toy hygiene maintenance including regular washing and sanitising. Wash toys at least twice per week in a manner that is suitable for the type of toys.  Dishwasher preferred but other types of wash if toy construction is not appropriate to using the dishwasher.
Spray or dip toys with the no rinse sanitiser solution and left to air dry.
What will be the residual effect of the sanitiser on toys if compounded by regular sanitizing without rinsing?
You have raised an interesting question about repeated sanitising with No Rinse Sanitiser. In theory, repeated sanitising without washing would present a scenario where the concentration of quaternary ammonium compounds might increase. Over time this may degrade the surface of the toy depending on the material (hard plastic / timber or fabric)
Is your No Rinse Sanitiser equivalent to a hospital grade disinfectant?2024-08-18T03:07:10+10:00

Our No Rinse Sanitiser is a sanitiser, it was not developed as a disinfectant. While there are differences and similarities between the two, one key similarity is that our sanitiser’s active ingredient is often also found in Hospital Grade Disinfectants.

Both products contain Quaternary Ammonium Compounds (QACs), a common ingredient in Hospital Grade Disinfectants, but they are used differently.

We use No Rinse Sanitiser at a minimal rate to control microbe populations on surfaces. It is formulated to be safe for humans who consume food prepared on surfaces where the sanitiser has not been rinsed away. We apply our Sanitiser at a low rate of 200 parts per million to control microbes on already cleaned surfaces.

In contrast, Hospital Grade Disinfectants are used at a much higher QAC concentration of 4,000 parts per million or more to clean and sterilise dirty surfaces, which must be rinsed after use.”

 

How do I make up a Ready to Use spray bottle dilution from Super Concentrate2022-05-07T09:12:30+10:00

The Ready to Use spray process is quick and easy. It has been designed to be used for all our concentrate products.

Connect the white pump to the bottle of concentrate product

Fill your empty spray bottle to the Top of the Label with tap water

Then add two pumps of super concentrate.  DO NOT add the super concentrate to the empty bottle first as you will generate foam and a wee bit of mess

Fit/ screw the trigger spray into the spray bottle

Shake the bottle twice to mix

And that’s it, couldn’t be easier

You are now have Ready to Use spray to start cleaning

The bottle of Super Concentrate makes 90 bottles of ready to use cleaning product

You just reuse the spray bottle

Will your artificial Grass Cleaner product remove pet urine odour?2022-05-29T02:02:54+10:00

Our Artificial Grass Cleaner has good odour control and it will leave the scent of freshly mown grass. The disinfectant properties kill bacteria, will deodorise the pet urine and as a result make the area more hygienic.

Many happy clients have told us of their success with getting rid of dog urine smells.
Using the concentrate product correctly as listed in the directions, should not cause irritation to your or your pet ‘s skin. If you are concerned, allow it to dry before allowing your pets access.
It has been formulated for synthetic grass and also can remove lichen/mould from fences, pavers and garden rocks. Also, be careful not to hose directly on your plants/garden as it may result in a slight dieback of fragile plants in the short term.

Application is efficient if you have a large area to treat. Use your normal garden hose connection to attach to the hose-end sprayer on the concentrated product. When the hose turned on, it activates the water dilution rate at 20:1 through the cap fitting.  and we recommend a regular maintenance clean every few months.

Persistent Problem:
If your problem has been long term, the smell may persist after the treatment above. Normal disinfectant will not remove urine crystals that have settled in the base of the grass
How do you resolve this?
If this is the case, we recommend a biological cleaner like our Pet Peeves. It is formulated with micro organisms which perform a deep clean of the urine crystals. This breaks them down to totally get rid of the smells. See our web store for more information on this product.
What is the shelf life of No Rinse Sanitiser Super Concentrate2024-08-18T02:44:25+10:00
The shelf life of our Earth Renewable No Rinse Sanitiser super concentrate products have a 2 year expiry date. Refer to the white batch sticker on the side of the bottle.
How often do I need to make up a bottle of Ready to Use in our kitchen
A Ready to Use batch remains effective for several weeks.  No Rinse Sanitiser is a quaternary ammonium unlike a bleach product which needs be disposed of at the end of the day ( 24 hours).
What Is Shelf Life?

The shelf life of a product is defined as the “length of time that a commodity may be stored without becoming unfit for use, consumption, or sale.” (https://en.m.wikipedia.org/wiki/Shelf_life). Manufacturers determine the shelf life of a product based upon expectations of normal use and storage. Failure to follow recommended guidelines can limit the expected shelf life of any product.

Cleaning products are more likely to lose their effectiveness than actually spoil.  Over long durations, product strength of cleaning products can degrade, the exact timing depends on the formulation.  Some products are able to maintain peak effectiveness for over to two years.
What Other Factors Affect Shelf Life?

Environmental factors can also affect shelf life. It’s always a good idea to follow the manufacturer’s recommendations for use, storage and handling to get the most out of your cleaner:

  • Store at recommended temperatures
  • Properly close containers between use – do not leave bottles uncapped
  • Do not mix with other chemicals
  • Use clean tools to avoid introducing contaminants
  • Follow manufacturer’s instructions for use

What Happens If I Use My Cleaner After The Expiration Date?

The detergency may have diminished, which can have an impact on your cleaning application. You’re better off tossing it.

Always follow the manufacturer’s disposal instructions for any residual product.
Is your artificial grass cleaner safe for pets and children ?2024-08-18T02:35:40+10:00

Our artificial grass cleaner is safe for pets and children when used according to directions.

When the concentrate product is used correctly as listed in the directions, the product should not cause irritation to your or your pet ‘s skin. Do not hose directly on your plants/garden. It is meant for synthetic grass and also can remove lichen/mould from fences, pavers and garden rocks.

The Artificial Grass Cleaner concentrated product comes in a 2-litre bottle with a hose-end sprayer which attaches to a normal garden hose connection. When activated with the hose turned on, the water dilution rate is 20:1.  If you are concerned, allow it to dry before allowing your pets access.

There is a warning in regard to skin and eye irritation with the concentrated formula.

Does your Artificial Grass Cleaner permanently destroy uric acid crystals?2024-08-18T02:22:33+10:00

Our Artificial Grass Cleaner is great for the cleaning of the solid waste and environmental grime and control of bio films. It does not have a component to dissolve and permanently destroy uric acid crystals.

There are 4 types of contamination on the artificial grass. Especially when you have a big dog in a closed yard.

These are: Dog solid waste, urine residues ie uric acid, environmental grime, and bio films like fungus and mould.

My big dog and my toddler play on the artificial grass. I really want to keep it clean, keep her safe and stop the disgusting smell!

We have a pet urine cleaner and deodoriser Pet Peeves which is based around enzymes which will break up the uric acid.  This will be your answer.  Available in handy 750ml Spray and a 2L refill.